Please make sure you are returning your order to the correct store — if you've ordered from alphaleteathletics.ca, your order can only be returned to that store (alphaleteathletics.com and alphalete.uk do not qualify).
If you have read our full Return Policy, please follow the instructions below!
Step-by-step return process:
- Generate a return merchandise authorization (or RMA) through the return portal by clicking here. This will make your return process with us easier once we receive it.
- Select the self-ship option.
- Please include your packing slip with your order number (or leave a note in your package with your 7-digit order number visible), and any additional instructions you may have for us concerning your refund/exchange.
- Once you have completed steps 1-3 and have packed up your item(s), you may use any courier of your choosing to send the items back to us at the address below.
54 Carnforth Road
Toronto, Ontario M4A 2K7
Need more help? Our Support Team is just a few clicks away! Submit a ticket here.
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